{"id":129595,"date":"2026-04-01T13:45:58","date_gmt":"2026-04-18T21:20:08","guid":{"rendered":"https:\/\/www.noz.fr\/?post_type=job_listing&#038;p=129595"},"modified":"2026-04-30T09:00:14","modified_gmt":"2026-04-30T07:00:14","slug":"technicien-support-informatique-niveau-1-h-f-3","status":"publish","type":"job_listing","link":"https:\/\/www.noz.fr\/en\/offres\/technicien-support-informatique-niveau-1-h-f-3\/","title":{"rendered":"Technicien support Informatique Niveau 1 (H\/F)"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"text-align:center\"><strong>NOZ, 100% bonnes affaires &#8211; 100% \u00e9conomie circulaire &#8211; Recrute Technicien Support niveau 1 (H\/F) en CDI<\/strong><\/p>\n<p class=\"MsoNormal\" style=\"min-height: 1.7em\">\n<p class=\"MsoNormal\">Envie de rejoindre une entreprise en plein d\u00e9veloppement ?<\/p>\n<p style=\"min-height: 1.7em\">\n<p class=\"MsoNormal\">L\u2019Univers NOZ, leader europ\u00e9en du d\u00e9stockage, compte 6 500 collaborateurs dans le monde et plus de 350 magasins en France. En croissance continue depuis 49 ans, le groupe conna\u00eet aujourd\u2019hui une forte expansion avec l\u2019ouverture de nombreux magasins et l\u2019ambition de devenir le leader mondial du d\u00e9stockage.<\/p>\n<p style=\"min-height: 1.7em\">\n<p class=\"MsoNormal\">Dans ce contexte dynamique, nous recrutons un <strong>Technicien Support Niveau 1 (H\/F) en CDI<\/strong> pour renforcer notre \u00e9quipe au sein du service Informatique.<\/p>\n<p class=\"MsoNormal\" style=\"min-height: 1.7em\">\n<p class=\"MsoNormal\"><strong>Objectif du poste : <\/strong>Assurer la mise en service, le bon fonctionnement et la continuit\u00e9 des \u00e9quipements informatiques et t\u00e9l\u00e9phoniques des postes de travail, tout en garantissant un support efficace aux utilisateurs dans le respect des proc\u00e9dures et des normes de s\u00e9curit\u00e9.<\/p>\n<p class=\"MsoNormal\">&nbsp;<\/p>\n<p class=\"MsoNormal\"><strong>Missions<\/strong><\/p>\n<p class=\"MsoNormal\">Vos missions, si vous les acceptez, s\u2019articuleront autour des axes suivants :<\/p>\n<p class=\"MsoNormal\"><em><u>Installation<\/u><\/em><\/p>\n<ul>\n<li>\n<p class=\"MsoNormal\">R\u00e9aliser l\u2019installation et la configuration des \u00e9quipements informatiques et t\u00e9l\u00e9phoniques (postes de travail, applications, mat\u00e9riels de t\u00e9l\u00e9phonie et p\u00e9riph\u00e9riques)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">D\u00e9ployer les mises \u00e0 jour logicielles et syst\u00e8mes<\/p>\n<\/li>\n<\/ul>\n<p class=\"MsoNormal\"><em><u>Exploitation<\/u><\/em><\/p>\n<ul>\n<li>\n<p class=\"MsoNormal\">Prendre en charge et traiter les incidents \u00e0 distance (postes, r\u00e9seaux, messagerie, t\u00e9l\u00e9phonie)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Diagnostiquer les dysfonctionnements et assurer leur r\u00e9solution<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">G\u00e9rer les incidents en coordination avec les \u00e9quipes support si n\u00e9cessaire<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Assurer la gestion et le suivi du parc informatique connect\u00e9 au r\u00e9seau<\/p>\n<\/li>\n<\/ul>\n<p class=\"MsoNormal\"><em><u>Maintenance, administration et s\u00e9curit\u00e9<\/u><\/em><\/p>\n<ul>\n<li>\n<p class=\"MsoNormal\">Administrer la messagerie c\u00f4t\u00e9 poste de travail (configuration, acc\u00e8s, utilisation)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Mettre en \u0153uvre les outils de t\u00e9l\u00e9distribution et de t\u00e9l\u00e9maintenance (profils, cibles, d\u00e9pendances)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Veiller \u00e0 la conformit\u00e9 des \u00e9quipements avec les r\u00e9f\u00e9rentiels internes<\/p>\n<\/li>\n<\/ul>\n<p class=\"MsoNormal\"><em><u>Support<\/u><\/em><\/p>\n<ul>\n<li>\n<p class=\"MsoNormal\">Prendre en charge les demandes des utilisateurs (\u00e0 distance et en proximit\u00e9)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Accueillir et accompagner les utilisateurs au support<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Assurer une assistance technique sur les \u00e9quipements et logiciels<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Former et accompagner les utilisateurs dans la prise en main des outils<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Enregistrer et suivre les incidents via l\u2019outil de ticketing (GLPI)<\/p>\n<\/li>\n<li>\n<p class=\"MsoNormal\">Garantir la qualit\u00e9 et les d\u00e9lais de traitement des demandes de mat\u00e9riel et logiciels<\/p>\n<\/li>\n<\/ul>\n<p class=\"MsoNormal\"><strong>Condition particuli\u00e8re : Astreintes \u00e0 pr\u00e9voir en semaine et le week-end (environ 1 week-end sur 3)<\/strong><\/p>\n<p style=\"min-height: 1.7em\">","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"_promoted":"","_job_location":"Laval","_application":"noreply@noz.fr","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":"","_links_to":"","_links_to_target":""},"job-categories":[],"job-types":[127],"departement":[28],"metier":[],"region":[29],"secteur_dactivite":[104],"class_list":{"0":"post-129595","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"hentry","5":"departement-mayenne","6":"region-pays-de-la-loire","7":"secteur_dactivite-informatique","9":"job-type-temps-plein-a-duree-indeterminee"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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L\u2019Univers NOZ, leader europ\u00e9en du d\u00e9stockage, compte 6 500 collaborateurs dans le monde et plus de 350 magasins en France. 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