IT Operations Manager H/F

NOZ – 100% great deals, 100% circular economy – is hiring its IT Operations Manager.

Job Responsibilities
Team Management & Coordination

• Supervise, support, and coach managers from different teams:

  • IT support (France & Romania)

  • Store and logistics platform maintenance

  • Store hotline

  • Incident management

Vendor Management

• Manage external service providers, subcontractors, and consultants

• Lead and follow the outsourcing strategy

Budget Management

• Create, monitor, and improve the IT department budget (Capex / Opex)

• Help with medium- and long-term financial planning

 Reporting

• Prepare and approve key reports and performance indicators (KPIs)

 Education & Language Skills

• Degree in IT, engineering, or similar (Bachelor's or Master's level)

• Fluent in French and English (international environment)

 Experience & Key Skills

• At least 10 years of IT experience, with 5+ years in team or project management

• Good understanding of business needs and IT challenges

• Strong leadership and team motivation skills, especially with international teams

• Well-organized and confident in decision-making

• Independent, reliable, and able to manage stress

• Goal-oriented with a strong service mindset